Financial Aid Policies

Financial Agreement

A student may not participate in graduation ceremonies, register for further sessions, or receive any diploma, certificate, transcripts, or Degree Verification Letter until all financial obligations (excluding NDSL/Perkins Loan) have been satisfied with a zero balance. Any diploma, certificate, transcripts, or letter of recommendation shall be retained by the university as a security interest until all such obligations are satisfied. Release of any such security interest prior, or subsequent to, any default by the debtors shall not be considered a binding precedent or modification of this policy.

The university reserves the right to make any changes in costs, payment plans, and refund policies without notice.

Financial Aid Packaging

Azusa Pacific University offers financial aid in the form of loans, grants, and scholarships. In order to serve the large number of students needing financial assistance, the university coordinates various elements of each student’s financial aid program. This packaging approach may include assistance from two or more sources of financial aid. The university’s goal is to award all applicants the maximum scholarship, grant, and loan for which they qualify, within the restrictions of federal and state guidelines and institutional policies.

Keeping in Touch

The university will attempt to inform students about deadlines and procedures, but the final responsibility for the timely filing of the FAFSA and related documents is the student’s.

The student must notify the Office of PES Student Financial Services regarding changes in financial situation, marriage, loss of a job, change in class load, withdrawal from school, or change of address. In order to contact the Office of PES Student Financial Services, a student may write, call, or visit in person.

Azusa Pacific University Loan Code of Conduct

As a part of the Program Participation Agreement for participating in Title IV financial aid programs, institutions are required to develop and comply with a loan code of conduct that prohibits conflicts of interest for financial aid personnel with respect to all student loans. Any Azusa Pacific University financial aid officer or employee who has responsibilities with respect to student educational loans must annually be reminded to comply with this code of conduct. The following provisions bring Azusa Pacific University into compliance with the federal law [CFR 34 601.21 and HEOA 487].

  1. Neither Azusa Pacific University as an institution nor any individual financial aid officer or financial aid employee shall enter into any revenue-sharing arrangement with any lender which makes loans to students attending the institution.
  2. No financial aid officer or financial aid employee of Azusa Pacific University who has responsibilities with respect to education loans, or any of their family members, shall solicit or accept any gift from a lender, guarantor, or servicer of education loans.
    • For purposes of this prohibition, the term “gift” means any gratuity, favor, discount, entertainment, hospitality, loan or other item having a monetary value of more than a nominal value.
    • Gifts and favorable terms and benefits do not include: a brochure, workshop or training using standard materials relating to a loan, default aversion, or financial literacy, such as a part of a training session. Entrance and exit counseling as long as the institution’s staff are in control of the counseling and the counseling does not promote the services of a specific lender.
  3. A financial aid office or employee at Azusa Pacific University who has responsibilities with respect to education loans shall not accept from any lender or affiliate of any lender any fee, payment, or other financial benefit (including the opportunity to purchase stock) as compensation for any type of consulting arrangement or other contract to provide services to a lender or on behalf of a lender relating to education loans.
  4. Azusa Pacific University shall not:
    • assign a lender to a first-time borrower through award packaging or any other method; or
    • refuse to certify or delay certification of any loan based on the borrower’s selection of a particular lender or guaranty agency.
  5. Azusa Pacific University shall not request or accept from any lender any offer of funds to be used for private education loans, including funds for an opportunity pool loan, to students in exchange for the institution providing concessions or promises regarding providing the lender with:
    • a specific loan volume of such loans; or
    • a preferred lender arrangement for such loans.
    • an “opportunity pool loan” is defined as a private education loan made by a lender to a student (or the student’s family) that involves a payment by the institution to the lender for extending credit to the student.
  6. Azusa Pacific University shall not request or accept from any lender any assistance with call center staffing or financial aid office staffing.
  7. Any financial aid office employee who has any responsibilities with respect to education loans or other student financial aid, and who serves on an advisory board, commission, or group established by a lender, guarantor, or group of lenders or guarantors, shall be prohibited from receiving anything of value from the lender, guarantor, or group of lenders or guarantors, except that the employee may be reimbursed for reasonable expenses incurred in serving on such an advisory board, commission, or group.

Nondiscrimination

PES Student Financial Services does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures.

Refunds

Azusa Pacific University wishes to provide a flexible and fair refund policy while adhering to federal student financial aid regulations. When determining an individual student’s aid eligibility, the offered financial aid package is based on the assumption that the student will complete the entire term for which he or she is registered (and the corresponding number of units required to complete the term). If an unexpected situation arises and the student must take an incomplete (I) for some units in the term, the student will be charged for the entire term, and will be given the corresponding aid eligibility for the entire term.

If the student must withdraw completely at some point during the term, but wishes to receive credit for any units he or she has completed, the student must complete the withdrawal procedure in writing, and will be charged for the units completed. The student’s aid package will also be adjusted to reflect the units attempted. Please note: The student’s loan eligibility will be reduced if the student fails to register for all units required for completion of the term.

The institutional policy for students withdrawing is, in keeping with federal policy guidelines concerning refunds and withdrawals, as follows:

In the event a student withdraws or drops from all units within a term, institutional charges, financial aid, and refunds will be calculated on a per diem basis. If this calculates to 60 percent or greater of the term, then NO adjustments will be made.

Note: Tuition deposits and application fees are not refunded under any circumstances.

Release of Records

It is understood that by applying for financial aid, the student grants the Office of PES Student Financial Services the right to release the student’s grades and enrollment records to scholarship, state, federal, and loan agencies as needed.

Satisfactory Academic Progress (SAP) Policy

Students attending Azusa Pacific University who wish to receive financial aid, in addition to meeting other eligibility criteria, must be in good academic standing and making satisfactory academic progress in their degree or certificate program.

A. QUALITY OF PROGRESS—“GOOD ACADEMIC STANDING”

  • Students requesting aid must maintain a minimum 2.0 cumulative GPA for undergraduate (BSOL, BSIS, BNRS, LIBS, LVN, and 2+2) and 3.0 cumulative GPA for graduate (MLOS) students.
  • GPAs are reviewed at the end of each term.
  • If a student falls below the cumulative minimum 2.0 GPA (UG) or 3.0 GPA (Grad), such student will be given to the end of the current term in which to bring their cumulative GPA to 2.0 (UG) or 3.0 (Grad) or above (counting their coursework at APU and all accepted transfer units.)
  • If a student fails the Financial Aid Warning period, they will be put on Financial Aid Suspension until they can bring their cumulative GPA to 2.0 (UG) or 3.0 (Grad) or above. Once on Financial Aid Suspension, a student is no longer eligible for further financial aid until student meets SAP requirements or has an approved SAP Petition on file with Student Financial Services.
  • Student will be placed on Financial Aid Probation once the approved SAP is received by Student Financial Aid Office. Student will remain on Financial Aid Probation, as long as they are successfully following their academic plan, until they meet SAP or are placed back to Financial Aid Suspension.

B. QUANTITY OF PROGRESS—“UNIT COMPLETION REQUIREMENT—Quantitative Measure for Students”

Students must complete at least two-thirds (67%) of all units in which they originally enroll from the time of first attendance at APU and any accepted transfer units from other institutions.

  • Unit completion is reviewed at the end of each term.
  • The following grades are considered to demonstrate satisfactory course completion: A, B, C, D, and Pass.
  • These grades do not demonstrate course completion: F, FN, W, No Pass, IN, and Incomplete.
  • Pace Calculation: Cumulative (APU & transferred) number of units (hours) successfully completed divide by Cumulative number of attempted units (hours) = 67% or greater
  • If a student fails the Financial Aid Warning period, they will be put on Financial Aid Suspension until they can bring their cumulative pace up to 67% or greater. Once on Financial Aid Suspension a student is no longer eligible for further financial aid until student meets SAP requirements or has an approved SAP Petition on file with Student Financial Services.
  • Student will be placed on Financial Aid Probation once the approved SAP Petition is received by Student Financial Aid Office. Student will remain on Financial Aid Probation, as long as they are successfully following their academic plan, until they meet SAP or are placed back to Financial Aid Suspension.

C. QUANTITY OF PROGRESS—“MAXIMUM TIME FRAME”

  • Students requesting aid are expected to complete an academic program within a reasonable time frame.
  • Maximum time frame is reviewed at the end of each term.
  • The time limit is based upon the number of units required for graduation multiplied by 150%. This refers to how many units a student has attempted and were accepted for transfer. Thus, a student who enrolls in 9 units but withdrawals from 3 would be considered to have utilized 9 units of the maximum number allowed.
  • Maximum units for time frame for each program is as follows:
    BSOL, BSIS, BNRS, LIBS, LVN, and 2+2 = 180 units (120 units to complete program x 150%)
    MLOS = 49.50 units (33 units to complete program x 150%)
  • Students may petition for extended time by submitting a SAP Petition to Student Financial Services.

D. SAP APPEAL PROCESS

  • In order to qualify for an appeal it must be based on the death of a relative, an injury or illness of the student, or other special circumstance approved by the SAP Appeal Committee.
  • To appeal a Financial Aid Suspension or the Maximum Time Frame being reached, student must:
    1. Complete the SAP Petition
    2. Make an appointment with the PES Director to review the appeal and
    3. With the guidance of the department advisor, create a detailed academic plan

Verification

Each year, the federal government randomly chooses about 30 percent of all FAFSA applications for a process that’s called ‘verification.’ The law requires colleges to obtain information from the family that confirms the accuracy of the information that was reported on the FAFSA (e.g. tax transcripts, verification worksheets, etc.).

Beyond those applications selected for verification, the law requires colleges to also request further documentation when a FAFSA application and/or subsequent paperwork appears incomplete or inaccurate.

A student is not eligible to receive federal, state, and/or institutional need-based aid until all required paperwork has been submitted. We realize that these requests may sometimes seem a bit intrusive, but APU is merely following the requirements set forth in the law.

Outside Aid Resources

Students are required to report all resources known or expected to be available to them during the period for which they seek financial assistance. These resources include, but are not limited to: veterans’ benefits, scholarships, fellowships, stipends, and unemployment earnings (including spouse’s, where applicable). Failure to report these resources can result in delays in receiving aid funds for which the student may be eligible, cancellation of the award, or even the return of funds already received.

Should any new resources become available, the student is required to report this fact. Withholding or concealing information about these resources may constitute fraud, as the student would be receiving financial aid to which he or she is not entitled.

Overawards

Each year a number of financial aid recipients are distressed to learn that their aid package is being reduced due to an overaward. As required, students must inform the Office of Student Financial Services of any outside aid awards or changes in their class load. This will save the frustration and inconvenience that may result from an overaward.

A student’s budget, as determined by APU using federal calculations, could reduce the total aid package. All institutional aid is subject to coordination with federal, state, and all other aid sources. All institutional aid is subject to the policies printed in the catalog and any other printed materials. Availability of all aid is subject to federal, state, institutional, and private funding.