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Policies

Cougar Bucks Policies

  1. Deposits can be made with cash, check or credit card at the One Card Office, Cashier Office on East Campus, the University Bookstore express window, or the Graduate and Professional Center Cashier. Returned checks are subject to the University check collection procedure.
  2. A minimum of $5 is required with each deposit.
  3. No cash withdrawals will be allowed under the Cougar Bucks program.
  4. A statement of transactions can be requested at any time by filling out a Cougar Buck Statement Request Form at the Cashier Office on East Campus, University Bookstore, the Graduate and Professional Center Cashier, or the One Card Office. Statements will be available within one business day.
  5. All transactions debited through the ID Card are final at the point and time of sale. It is the responsibility of the cardholder to keep record of each card transaction.
  6. The terms of this agreement begin when the cardholder purchases Cougar Bucks. This agreement expires only upon graduation, formal withdrawal, or dismissal from the university. Any balance remaining on the Cougar Bucks account at the expiration of this agreement will be refunded after a Refund Request is received. Refund Request forms are available at the Student Financial Services office, or the One Card Office. Evidence of graduation or formal withdrawal from the university must be submitted with the refund request. Refund checks will be mailed within 30 days after receiving such request for refunds of $100 or more, and will be sent to the address provided on the Refund Request form. Refunds of $100 or less will be refunded in cash at the Cashier Office on East Campus.
  7. Any requests for refund of balance will be first applied to any individual debts owed to the university.
  8. In the absence of a refund request, Cougar Bucks accounts will be closed automatically three years after you have left the university through graduation, formal withdrawal, or dismissal. Accounts closed in this manner will have funds forfeited to the State of California.
  9. The ID Card and all associated forms, records and transcripts are the property of Azusa Pacific University. Use of the card may be revoked at any time.
  10. The cardholder agrees to abide by all rules, regulations, policies and procedures specified by Azusa Pacific University. Violations of such rules, regulations, policies and/or procedures may result in cancellation of a cardholder’s account and/or a conduct report being filed. Future changes in the terms and conditions regulation use of this card will apply to all cards in circulation and use at the time, and will supersede the terms and conditions in effect at the time of this contract.