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Frequently Asked Questions

How do I put in a work order?
Where do new students live?
Do male and female students live together?
What should I bring?
When will I find out where I am assigned and who my roommate(s) will be?
How many roommates will I have?
When can I move in?
Where do I go to check in?
What can I do to personalize my room?
What is a loft kit and how can I get one?
How big is my room?
How do I set up utilities?
How can I contact the Office of Housing Services if I have more questions?
What is the difference between Housing Services and Residence Life?

How do I put in a work order?
Any maintenance or furniture work orders can be submitted via home.apu.edu, under “Self Service,” click on “Campus Work Order.” In the event that the network is down, call the work order line at Ext. 3527.

Where do new students live?
Incoming freshmen live in one of our four residence halls.
Incoming transfers may be assigned to any of our residence halls or campus apartments regardless of class level.

Do male and female students live together?
Smith Hall is the men's residence hall. Adams Hall is the women's residence hall. Engstrom and Trinity Halls are co-ed, with single-gender floors and wings. Only students of the same gender can live in an on-campus apartment together.

What should I bring?
The university provides beds, dressers, desks, and chairs for each student. Anything else the student would like to have, he or she must bring.

Here are some specific things to remember:

What not to bring: (For a more complete list, see policies.)

We recommend that you contact your future roommates to coordinate bringing items like a TV, stereo, large chairs, couches, etc.

When will I find out where I am assigned and who my roommate(s) will be?
We typically send out initial room assignments during the month of July for fall semester and over Christmas break for spring semester. When you receive your room assignment, it will include the name and contact information for your roommate(s).

How many roommates will I have?
If you live in one of our residence halls, you will have either one or two roommates.

All of our one-bedroom apartments house either two or three students. Most of our two-bedroom apartments house four students. However, some of the Mods house up to five students.

When can I move in?
The official check-in day for fall is typically Labor Day weekend and for spring it is usually the second weekend in January. Please make sure you look at the printed material when you receive your housing assignment. This is also the day that New Student Orientation begins.

Some students are required to move in early because they are involved with an athletic team, music group, or other activity that requires early arrival. If you are involved with one of those groups, you will receive information about your arrival date from your coach, director, or the coordinator of the activity with which you are involved.

Where do I go to check in?
Check-in happens in the Office of Housing Services, located in the Engstrom Hall lounge. Please review the printed material sent with your housing assignment for more detailed information about check-in times.

What can I do to personalize my room?
Removable adhesive putty and other temporary mounting products may be used for decorating as long as no damage results from use. Any damage to walls, doors, or room surfaces will result in a charge and must be repaired by facilities management; students should not try to make repairs themselves.

Rooms may not be painted, nor may the facility be modified in any way. This includes putting up shelves that are screwed to the wall, changing light fixtures or switches, drilling holes in desks or cutting the bottom off of your door (all of which have been tried in the past). Nothing may be hung from the ceiling.

What is a loft kit and how can I get one?
A loft kit allows you to raise a bed to create a workspace underneath. One loft kit comes standard for tripled and quintupled rooms. Due to the high demand, loft kits are not currently available for students not in a tripled or quintupled configuration.

How big is my room?
Layouts and dimensions of typical rooms in all living areas can be found at apu.edu/housing/areas/.

How do I set up utilities?
Visit the Utilities Set-up page for more information.

How can I contact the Office of Housing Services if I have more questions?
Email Address: housing@apu.edu
Phone: (626) 812-3056

What is the difference between Housing Services and Residence Life?
To find out about the questions below, follow this link to the Residence Life website.