Any living area maintenance concerns, including furniture, should be reported to the Facilities Management work order system, which can be accessed at home.apu.edu. If the work order system is down, calls will be accepted at (626) 815-3527. If there is a bug, flea, or roach problem, it must be reported to Facilities Management immediately. Facilities Management staff have the right to enter students’ rooms/units to perform maintenance work.
Students (and their visitors/guests) who bring a car on campus must follow the requirements of the APU Vehicle Code. Parking permits (including Alosta Place HOA placards) and living area gate clickers are issued by the Department of Campus Safety. Bicycles must be registered with Campus Safety. Bicycles should be stored and locked in outside racks or stored in residents’ rooms/units. Bicycles may not be stored in stairwells, entryways, or other fire exits. The university cannot accept responsibility for the safekeeping of bicycles.
Information and Media Technology
Wired and wireless network/internet access in campus living areas is managed by Information and Media Technology (IMT). Questions can be addressed to the IMT Support Desk at (626) 815-5050. There are several types of wireless devices that operate at a frequency which conflicts with the APU wireless network. Use of these wireless devices is strictly prohibited in all living areas. Failure to comply with this restriction will result in removal of the device from the living area and subject the residents to possible disciplinary action. See the IMT website for a list of the devices that are prohibited in the living areas.
All coin and card-operated vending machines, washers, and dryers in the living areas are managed by Campus Events. Inoperable machines should be reported per the instructions posted at the machines. Requests for refunds of money lost in the machine should be directed to the One Card Office.
Student Post Office
Mail service is not provided to individual living areas. The Student Post Office assigns each student a mailbox for the entire time that he/she is enrolled at APU.
Off-Campus Study Programs
Students who participate in off-campus study programs (study abroad, High Sierra, L.A. Term, etc.) are encouraged to live in campus housing when they return. Housing Services provides a special process to apply for a campus housing assignment and coordinates with the offices who offer off-campus study programs.