New Training Resources Available

Posted: August 26, 2013

We want you to learn and grow in your position here at APU. Below are the training DVDs, audio CDs, books and VHS tapes we have available for you to use.

You may borrow each resource for up to 2 weeks at a time. If you are interested in borrowing a resource, please click here to request it.


Training DVD's:

Managing People Through Change
Sexual Harassment: A Manager's Guide
Choose Your Attitude (Fish Series) 
Make Their Day (Fish Series) 
Play (Fish Series) 
Be There (Fish Series) 
Who Are You Being (Fish Series) 
Conflicts in the Workplace
Dealing with the Irate Customer
The Power of Positive Discipline
Professional Email Etiquette
The Well-Managed Meeting
Delivering Feedback 
Effective Communication Skills 
The Art of Conflict Management: Achieving Solutions for Life 
Art of Public Speaking 
The Art of Teaching: Best Practices from a Master Educator 
Stress and Your Body 
Building Great Sentences 
The Service Mentality 

Essential Telephone Skills 

Audio CD's:

How to Handle Conflict & Confrontation 
Effective Communication Skills 
The Art of Conflict Management: Achieving Solutions for Life 
Advanced Minute-Taking Workshop 
Art of Public Speaking 
The Art of Teaching: Best Practices from a Master Educator 
Stress and Your Body 

Building Great Sentences 

Training Books: 

The Intrepid Builder 
Crucial Conversations 
A Kick In The Seat Of The Pants 
Sheila's Shop 
An Introduction to Multicultural Education: From Theory to Practice 
What If? 
Culturally Proficient Coaching 
Divided By Faith 
Incessant Warfare 
Church Diversity 
Homosexuality: Scientific Research 
Homosexuality and the Christian 
The Servant Leader 
Un Lider Como Jesus 
Master Leaders 
Type Talk at Work 
The Joy of Recognition 
The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent and Accelerate Performance 
1001 Ways to Reward Employees 
Strengths Quest 
The Stress Management Handbook 

2013 GRE: Strategies, Practice, and Review with Computer Adaptive Test

VHS Tapes:

Dealing With Conflict & Confrontation (Volumes 1-3) 
Giving and Taking Criticism 
Cliff's Customer Service Adventure 
Communicating With People on the Job
Discipline Without Punishment
Communication: The Nonverbal Agenda
Communicating Non-Defensively 
Communicating With Customers 
The Fairness Factor: How to Recruit, Interview & Hire to Maximize Effectiveness and Minimize Legal Liability 
Everyone's Teamwork Role
The Essential Blue-Eyed
Encouraging the Heart 
Management 
Footsteps: APU
FERPA Fundamentals 
How To Deal with Difficult People
How to Delegate Work and Ensure It's Done Right 
How to Give and Receive Criticism 
How to Give Exceptional Customer Service 
How to Juggle Multiple Priorities 
Listening: The Key to Productivity 
Managing Diversity 
Managing People
Mission Success 
The New Role Of The Manager 
A Passion for Customers 
Practical Coaching Skills for Managers 
Remember Me
Riding the Wave: Strategies for Change 
Safety in the Research Laboratory 
Sexual Harassment: CUPA
Sexual Harassment: Know Your Rights 
Sexual Harassment for College and University Faculty and Administration 
Solving People Problems on the Job 
Team Building: Volumes 1, 2, 3
Team Building: What Makes a Good Team Player? 
The Three-Dimensional Interview 
The Unorganized Manager Volumes 1, 2, 3
Wealth, Innovation and Diversity 
Workteams and The Wizard of Oz
You are the Organization
The Attitude Virus: Curing Negativity in the Workplace

Please click here to borrow any of these resources.

Please contact Esther Attebery at eattebery@apu.edu or at ext. 4533 with any questions or suggestions you may have.