New Training Resources Available
Posted: August 26, 2013
We want you to learn and grow in your position here at APU. Below are the training DVDs, audio CDs, books and VHS tapes we have available for you to use.
You may borrow each resource for up to 2 weeks at a time. If you are interested in borrowing a resource, please click here to request it.
Training DVD's:
| Managing People Through Change |
| Sexual Harassment: A Manager's Guide |
| Choose Your Attitude (Fish Series) |
| Make Their Day (Fish Series) |
| Play (Fish Series) |
| Be There (Fish Series) |
| Who Are You Being (Fish Series) |
| Conflicts in the Workplace |
| Dealing with the Irate Customer |
| The Power of Positive Discipline |
| Professional Email Etiquette |
| The Well-Managed Meeting |
| Delivering Feedback |
| Effective Communication Skills |
| The Art of Conflict Management: Achieving Solutions for Life |
| Art of Public Speaking |
| The Art of Teaching: Best Practices from a Master Educator |
| Stress and Your Body |
| Building Great Sentences |
| The Service Mentality |
|
Essential Telephone Skills
Audio CD's:
| How to Handle Conflict & Confrontation |
| Effective Communication Skills |
| The Art of Conflict Management: Achieving Solutions for Life |
| Advanced Minute-Taking Workshop |
| Art of Public Speaking |
| The Art of Teaching: Best Practices from a Master Educator |
| Stress and Your Body |
|
Building Great Sentences
Training Books:
| The Intrepid Builder |
| Crucial Conversations |
| A Kick In The Seat Of The Pants |
| Sheila's Shop |
| An Introduction to Multicultural Education: From Theory to Practice |
| What If? |
| Culturally Proficient Coaching |
| Divided By Faith |
| Incessant Warfare |
| Church Diversity |
| Homosexuality: Scientific Research |
| Homosexuality and the Christian |
| The Servant Leader |
| Un Lider Como Jesus |
| Master Leaders |
| Type Talk at Work |
| The Joy of Recognition |
| The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent and Accelerate Performance |
| 1001 Ways to Reward Employees |
| Strengths Quest |
| The Stress Management Handbook |
|
2013 GRE: Strategies, Practice, and Review with Computer Adaptive Test
VHS Tapes:
| Dealing With Conflict & Confrontation (Volumes 1-3) |
| Giving and Taking Criticism |
| Cliff's Customer Service Adventure |
| Communicating With People on the Job |
| Discipline Without Punishment |
| Communication: The Nonverbal Agenda |
| Communicating Non-Defensively |
| Communicating With Customers |
| The Fairness Factor: How to Recruit, Interview & Hire to Maximize Effectiveness and Minimize Legal Liability |
| Everyone's Teamwork Role |
| The Essential Blue-Eyed |
| Encouraging the Heart |
| Management |
| Footsteps: APU |
| FERPA Fundamentals |
| How To Deal with Difficult People |
| How to Delegate Work and Ensure It's Done Right |
| How to Give and Receive Criticism |
| How to Give Exceptional Customer Service |
| How to Juggle Multiple Priorities |
| Listening: The Key to Productivity |
| Managing Diversity |
| Managing People |
| Mission Success |
| The New Role Of The Manager |
| A Passion for Customers |
| Practical Coaching Skills for Managers |
| Remember Me |
| Riding the Wave: Strategies for Change |
| Safety in the Research Laboratory |
| Sexual Harassment: CUPA |
| Sexual Harassment: Know Your Rights |
| Sexual Harassment for College and University Faculty and Administration |
| Solving People Problems on the Job |
| Team Building: Volumes 1, 2, 3 |
| Team Building: What Makes a Good Team Player? |
| The Three-Dimensional Interview |
| The Unorganized Manager Volumes 1, 2, 3 |
| Wealth, Innovation and Diversity |
| Workteams and The Wizard of Oz |
| You are the Organization |
| The Attitude Virus: Curing Negativity in the Workplace |
Please click here to borrow any of these resources.
Please contact Esther Attebery at eattebery@apu.edu or at ext. 4533 with any questions or suggestions you may have.
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