Current Positions

Online Recruitment Counselor

Center for eLearning and Teaching - CELT

Description

The online recruitment counselor will serve as a representative of Azusa Pacific University to prospective students interested in Online programs. This position will facilitate general recruiting and academic (transfer) advising activities.

Examples of Duties

Follows up with inquiries on a continuous basis via telephonic, electronic and minimal written correspondence. Counsels/advises prospective students in one-on-one sessions. Enter session information into database.
Coordinates with CELT office in support of student services (Admissions, Registration, and Financial Aid).
Provides administrative support for the program in recruiting students as well as academic/transfer advising.
Follows Online Lead Policy in working with prospective students.
Able to spend a substantial amount of time on the telephone on a daily basis attempting to contact potential students.
Participates in programs for self improvement and professional development as it relates to improved conversions and customer service.
Performs other duties and/or projects as assigned.

Education

Bachelor’s degree or commensurate experience required.

Experience

One year sales/marketing experience preferred.

Skills

Strong interpersonal skills, with the ability to coordinate and lead team activities. Ability to communicate effectively, oral and written. Ability and experience using the computer with Windows XP or Macintosh interface and Microsoft products to complete tasks including Word documents, MS exchange electronic mail, MS Excel spreadsheets. Must have strong phone skills with ability to deliver exceptional customer service.

Mental Demands

Strong organizational skills and project management skills. Ability to understand goals and conceptualize a project; formulate objectives, methodology, and conduct evaluation. Good attention to detail. Ability to work independently with minimum of instruction with initiative and flexibility. Present self in a professional manner and reflect the goals and standards of APU.

Physical Demands

Intermittent sitting for several hours per day. Hearing and speaking demands. Able to lift, pull, grasp, bend, lift 25 lbs. Ability to drive to off-site locations.

Visual Demands

Computer monitor, reading, driving.

Environment

Pleasant office setting, comfortable temperature, varied weather conditions when traveling. Certain levels of stress in meeting program goals.

Details

Full time position. Excellent benefits. Salary to be determined based on experience and qualifications.

View the application procedure ›