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Student Network Access

Purpose of the Policy

Azusa Pacific University maintains an extensive network infrastructure to support a wide variety of computing needs. One exciting feature of this infrastructure is a wireless network that covers both East and West Campuses, most residential living areas15 on campus and some of the residential living areas off campus. The purpose of this policy is to define the different access and service offerings and related fees for Undergraduate and Graduate students.

Scope

APU provides three methods for accessing APU’s network and the internet. They are:

Access Type Service Name Description
Wireless All Access On-campus wireless network (802.11b compliant “Wi-Fi”)
Dialup Dialup Internet Service Provider access from most Southern California areas (up to 56k connection speeds supported)
Ethernet and Wireless REZnet On-campus residential living area network
Ethernet Free Access This is available in our libraries during library hours.

The above methods of accessing APU’s network provides connectivity to a wide variety of resources and all methods require an active APU Network Account. For further information on activating an APU Network Account, please call the IMT Support Desk at 626-815-5050 or through email at support@apu.edu.

Policy

All students enjoy the following services available with a valid APUNetID and Password:

  • eMail account with 30 MB of mail box storage through Üdeupa with an @apu.edu extension
  • Home drive on network server \\elisha.apu.edu
  • Server storage, 30 MB, for personal web page on home.apu.edu (also located on \\elisha.apu.edu )
  • Computer Lab Usage
  • Ethernet Access in Libraries

STUDENT ACCESS

Students must purchase their own network equipment and the network equipment must conform to the university’s standards. Appendix 1 provides a listing of approved network equipment. Check the REZnet website at http://reznet.apu.edu for the latest list of supported equipment. Network equipment not listed may not work properly on the network and IMT is not responsible to support or attempt setup of such equipment.

For students who do not live in a Supported University Residential Living Area1, dial-up service is available from their off-campus location and “All Access” is available when they are on campus.

Network access is available to all active students with an APU Network Account (formerly called udeupa) in the libraries at all APU campuses via Ethernet, however, the student must own their own Ethernet card and cable.

MINIMUM HARDWARE STANDARD
Student’s computers must meet a minimum standard identified in Appendix 2. All other devices will not be supported, however, if you have a network capable gaming consoles such as Xbox, Playstation 2, Nintendo Gamecube, etc., please bring the console to the IMT Support Desk so that the Student Network Services Coordinator can verify and approve the device and if approved provide network access.

DEVICES THAT CONFLICT WITH “ALL ACCESS” WIRELESS NETWORK:
There are several types of devices that operate at a frequency that conflicts with the “All Access” wireless network (2.4Ghz). Further, the 2004-2005 Housing handbook states that these devices are no longer allowed in On-Campus Housing. Below is a list of devices that are prohibited in “All Access” wireless networked areas:

  • 2.4 Ghz and higher cordless phones
  • Wireless Access Points
  • Wireless DSL routers
  • Wireless A/V senders
  • Wireless Speaker systems
  • Bluetooth devices
  • Wireless video cameras
  • Poorly shielded microwave ovens
  • Any device that provides Dynamic Host Control Protocol (DHCP services or Network Address Translation (NAT)

If there is any question whether a device conflicts with the “All Access” wireless network, please contact the IMT Support Desk at 626-815-5050 or support@apu.edu.

GETTING CONNECTED TO THE APU NETWORK
All students must have an active APU Network Account to access the APU network services. For assistance in activating an APU NetID, contact the IMT Support Desk at 626-815-5050 or email at support@apu.edu.

All students are required to register their computer with the APU Network before they can gain access to on-line resources. Registration to the APU Network is managed through the Perfigo/SmartEnforcer application that all students must download before gaining access to the APU Network. SmartEnforcer ensures two critical issues on Windows based computing platforms.

  1. Windows critical updates are up-to-date and have been performed.
  2. Symantec’s Norton Anti-Virus has been installed and is running with up-to-date virus definitions.

After these two criteria have been met, students may login to the APU Network.

VIRUS INFECTION
APU strives to maintain a “virus free environment” and has purchased Symantec’s Norton Anti-Virus for every student. The Perfigo/SmartEnforcer registration process attempts to ensure that all computers connecting to APU’s network is protected from viruses by requiring that every student install Symantec’s Norton Anti-Virus. If a student’s computer becomes infected with a virus they will be denied access to the network. This is done to ensure they do not infect other students’ computers. In addition, if the removal of the virus requires intervention by IMT staff, a fee of $25.00 will be required to help with the cost of virus removal and to reestablish the student’s access to the APU network. Students who initially have difficulty registering their computer with the APU Network due to viruses will receive assistance in removing the viruses from their computer free of charge.

GRADUATE STUDENT ACCESS CONSIDERATIONS

Graduate students desiring to access the APU network have the options of Dial-Up and “All Access” wireless network services for gaining connectivity. Graduate students desiring either service must purchase their own network equipment. Appendix 1 identifies the network equipment that is compatible with the wireless network (802.11b ‘Wi-Fi’ standard) and a modem is required for dialup service.

Graduate students must have an active APU Network Account to access the APU network services. For assistance in activating an APU Network Account, contact the IMT Support Desk at 626-815-5050 or email at support@apu.edu.

Network access is available in the libraries in the Azusa Campuses via ethernet, but the student must own their own ethernet card and cable.

Graduate students can purchase the required network equipment from the IMT Computer Store which is located on West Campus in the Heritage Court. The IMT Computer Store staff will be able to configure the equipment for the “All Access” wireless network.

Graduate students that already have network equipment that conforms to the 802.11b (Wi-Fi) standard can bring their computer to the IMT Computer Store on West Campus or the IMT Support Desk located on East Campus. For directions to both locations, contact the IMT Support Desk at 626-815-5050 or support@apu.edu.

** Graduate students with company owned computers/laptops should check with their IS/IT/Computer departments before purchasing network equipment. Please take the following information to your IS/IT/Computer department and verify the following operation can be performed on your computer/laptop. Graduate students will be required to sign a waiver releasing IMT staff to configure computer for network access

Configuring computers for “All Access” service requires the following

  • Ensure DHCP is enabled.
  • Installation of the Perfigo/Smartenforcer Client
  • Ensure that all current Critical Windows Updates are installed
  • Verify Symantec’s Norton Anti-virus program is installed and operational, if not, the university’s copy of Norton Anti-Virus will be installed

Please see the section entitled “GETTING CONNECTING TO THE APU NETWORK”, above for instructions on connecting to the APU Network.

Appendix 1

REZnet Discounted Network Card Prices: (Rev. Oct 2004)

Windows & PC Desktops Windows & PC Laptops
3COM PCI/ISA $15 XIRCOM Realport 10/100 $39.00
Cisco 350 Series Wireless w/Lucent Adaptor $126.00 Cisco 350 Series Wireless PCMCIA $85.00
Cisco 350 Series Wireless PCI $155.00 Orinoco/Lucent $49.00
Macintosh Desktops Macintosh Desktops & Laptops
Cisco 350 Series Wireless PCMCIA $85.00 Airport card $65.00
Cisco 350 Series Wireless PCI $155.00 Skyline Wireless USB $26.00

Appendix 2

Minimum Hardware Requirements

PC

  1. Windows XP
  2. Celeron 733Mhz processor
  3. At least 128 MB of RAM
  4. Must have a CD-ROM drive
  5. At least one PCI or ISA slot open on the Mother Board (Pentium only)
  6. If you're using a Laptop, you must have at least 1 PCMCIA slot open, and a minimum of 50 MB of free hard drive space
  7. Modem required for dial-up service

Macintosh

  1. OS X 10.3 or higher
  2. G4 500Mhz processor
  3. At least 256 MB of ram is suggested
  4. Modem (required for dialup service)