Taking Pride in Our Place

by Kate Sullivan '15

As President Jon R. Wallace, DBA, walks down Cougar Walk, the epicenter of student life, he stops to pick up any trash he sees. His intentionality demonstrates a level of care for the Azusa Pacific University campus exemplified by a new campaign called Pride of Place. A collaboration between IMT, Facilities, Asset Management, and the Business Office, this new streamlined approach to campus repairs and upkeep ensures a beautiful, well maintained living and learning environment.

The Pride of Place program simplifies the reporting process and expedites campus repair time. Now, people can call extension 5050, visit support.apu.edu to engage in a live chat or fill out a ticket describing what needs attention, or go to home.apu.edu, select Self Service and enter a Campus Work Order. “Pride of Place works to alleviate frustration,” said Jeff Birch, associate vice president of IMT.

“Pride of Place works to alleviate frustration,” said Jeff Birch, associate vice president of IMT. This new initiative equips faculty, staff, and students with the ability to make swift classroom repair requests. For now the program encompasses classroom repairs, but plans are underway to expand Pride of Place to more areas of campus.

“Starting this initiative in the classrooms allows us to better take care of the most important space in our university,” said Tom Hunt, associate vice president of Facilities Management.

“Starting this initiative in the classrooms allows us to better take care of the most important space in our university,” said Tom Hunt, associate vice president of Facilities Management. Pride of Place is an exercise in teamwork. IMT processes the work orders, passing them to appropriate channels. Facilities deals with paint and wall repairs, as well as basic furniture fixes. The Business Office makes major furniture repairs and orders new furniture replacements, and Asset Management collaborates with APU Regional Centers, as well as off campus APU to extend this service to those locations.

The Pride of Place initiative demonstrates what can be achieved when collaboration meets with a common objective. Already, 81 work orders have been processed. Through an intentional community and an effective communication tool, APU can take pride in our place.