Frequently Asked Questions

Is there any charge for making an appointment?

Nope! The Writing Center services are free of charge to all current APU and LAPU students, alumni, faculty, and staff.

How many appointments can I make per week?

You can schedule up to two appointments per week.

How do I know which coach I should work with?

Although each coach is capable of assisting you, we do have coaches with specific fields of expertise. The Writing Center employs undergraduate, graduate, and professional staff members. Clicking on an open appointment slot will provide a biography of that coach and show you their area of study. The graduate and professional staff also have their degrees listed directly after their names.

I see several different schedules when booking an appointment. What is the difference?

The East and West Campus Writing Centers are located in the Azusa area, and the Regional Campus Writing Centers are located at the San Diego, Inland Empire, and High Desert regional campuses. Online-only and face-to-face appointments are available across all campuses on varying days.

I see that a coach is available for 15 minutes, but I can’t schedule an appointment. Why not?

We offer 30-minute (two white boxes) and 45-minute (three white boxes) appointments. This allows each coach sufficient time to understand your writing project, discuss your goal for the session, work with you to help achieve that goal, and complete the required Client Report Form after your session. If less time is needed, you are not obligated to stay for the entire 30 or 45 minutes.

Can I schedule an online appointment with any coach?

Online appointments can be found on all schedules, but only certain coaches are available for online appointments. These coaches will have the words “Face-to-face or online” or “Online appts. only” under their names. Remember to select the “Yes – Schedule Online Appointment” option on the drop-down menu in the appointment form before saving it.

All of the appointment slots on the schedule are full this week. What can I do?

If all appointment slots are full, you can use the waitlist feature by clicking on the clock symbol next to the date on which you want an appointment. Indicate which time range in which you are hoping to have an appointment, and if there are any cancellations during that time, you will be notified via email or text. The East Campus Writing Center also offers walk-in appointments on a first-come, first-served basis. When you come in for a walk-in, you will be asked to sign up using our convenient waitlist system.

What do I do if I cannot attend my appointment or if I will be late? Can I reschedule?

If you cannot attend your appointment because of an emergency, or if you will be late, call the Writing Center at (626) 815-6000, Ext. 3141, to notify us. You can reschedule based on the availability of coaches. Cancellations must be made at least four hours prior to the appointment time so that other individuals have the opportunity to meet with a coach during that time.

How many walk-in appointments can I have in one day?

You can have one walk-in appointment in a day. We ask that after each appointment, you take some time to apply what you discussed in your session to your work. If you have further questions or concerns, you can come in again the next day or schedule an appointment.

Can I get proof of appointment for my class?

Of course! After every writing session, you and the coach will collaborate to fill out a Client Report, which will then be emailed to you. This email serves as your proof of appointment. You can choose to forward the email to your professor, print it out and attach it to your paper, screenshot it and add it to your paper, or submit it through any other method specified by your instructor.

Does the Writing Center proofread papers?

The Writing Center focuses on the “Ten Writing Priorities” and will address higher-level concerns (such as thesis, organization, and support) before proofreading. If, however, the paper meets the higher-level standards, the coach will collaborate with the student to proofread the paper.

Do you offer workshops on APA? Can I get feedback on APA formatting?

We offer digital workshops and videos on APA and have many coaches who can help you learn this documentation style. We also have a sample APA paper, along with a handout that gives you an overview of formatting and citations. These can be found on our Resources page.

Does the Writing Center help with applications and résumés?

We are more than happy to help you with your cover letters, but we ask that you consult with the Center for Career and Calling for assistance with applications and résumés.

I am a doctoral student. Can I get feedback on my dissertation?

Yes, our doctoral writing coach, Tori Dalzell, Ph.D., is a specialist in dissertations and would be happy to work with you face to face or online. We also have helpful videos on planning your dissertation, writing an abstract, and using Zotero Citation Manager on our YouTube page.

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