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Ordering Transcripts

Process of Ordering Transcripts

A letter of request or the official Transcript Request Form (PDF)* is required. An original signature of the student is also required on both forms. If a letter of request is sent, the following information is needed:

  • Name
  • Address
  • Social Security number
  • Original signature
  • Dates you attended APU
  • Address where transcript is to be sent
  • Number of copies requested
  • Specify deadline date, if applicable

Address:

Undergraduate Registrar or CAPS Registrar
Azusa Pacific University
PO Box 7000
Azusa, CA 91702

Fee: $5 per copy. Acceptable methods of payment include cash (in person only), check, or credit card (Visa, MasterCard, and Discover).

Rush Fee: An additional $20 fee per order.

For all mailed transcript rush orders, please mark "RUSH" on the outside of the envelope. Rush requests are given priority attention. If there is a financial obligation to the university, a past due on a Perkins/NDSL loan, a pending grade needed, or a current degree to post, we will not be able to release the transcript and/or guarantee rush service.

Express Fee: To have a transcript sent by express mail, the cost is $5 transcript fee, plus $20 rush fee, plus the express delivery fee (determined by the destination). A street address is required; PO boxes cannot be accepted. A pre-paid, addressed, overnight envelope may be included with the transcript request, if preferred.

Fax Requests: Fax orders are now accepted. Fax number: (626) 812-3011. All of the information stated above is required plus a credit card number and expiration date for all fax requests.

The following can delay or prevent the release of a transcript(s):

  • Transcripts will NOT be released until all financial obligations to the university are met.
  • Accounts that have a "past due" on a Perkins/NDSL Loan require a release from the Perkins Loan Officer.
  • There is a pending grade or degree that has yet to be posted.

Please note:

  • We send out all APU work.
  • Processing time is the time it takes our office to prepare your transcript to be sent out. This does not include mailing time.
  • We cannot guarantee arrival time of your transcript or the time it will take to reach its destination once it has left our office.
  • It is your responsibility to be sure that your grades/degrees are posted when you request your transcripts. Grades can be checked on your Cougars' Den account.
  • If you have questions regarding your academic information, please contact the Undergraduate Registrar at (626) 812-3013.

*The downloadable version of this form is provided in a Portable Document Format (PDF). To learn more about PDFs or to install Adobe Acrobat Reader, follow this link.

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