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Frequently Asked Questions

What is the difference between hours and credit?
Hours represent physical time spent at a particular ministry or service opportunity. Credits take time a step further, acknowledging a qualitative component in the ministry or service experience. For example, fifteen credits represent roughly 15-25 hours of service.

How do I know what counts for credit?
A full list of experiences are covered on the website (see Ways to Serve) and are also available in the center. Beyond the listed opportunities, many other experiences count for credit, including volunteer work with a church, tutoring, serving at a local nonprofit, and after-school programs or summer camps.

Can I get paid and receive credit?
No. A paid position cannot count toward ministry credit. However, if you work more than what you are paid (e.g., 20-hour contract, work 25) then you can count your extra time toward service credit. This encourages you to continue working in your chosen ministry rather than finding another service opportunity.

When do I need to turn in my Service Credit Report Form?
You should complete the online Service Credit Report Form at the end of each semester of service or immediately after returning back to school from summer experiences. This encourages you to write the reflection while your thoughts are fresh.

How many credits can I get during the academic year?
Each academic year (August to August), you may receive a maximum of 60 credits and a maximum of 30 credits for a single service experience and/or during a given semester or summer.

Can opportunities on campus count toward credit?
There are some opportunities to receive credit from various campus activities, but the purpose of the service requirement is to encourage students to move outside the walls of Azusa Pacific University and into the broader community.

What if I don’t like what the center offers for service opportunities?
If you are unsatisfied with the current opportunities or see an unmet need, research other organizations that may be engaging the work in which you would like to participate. If you cannot find something, stop by the center to talk personally with a coordinator to help you find an opportunity that matches your interests and strengths.

How do I request a letter verifying my hours of service for a graduate school or scholarship application?
Please provide us with a pre-written verification letter addressed to the appropriate institution and include the information that you would like verified (e.g., hours served, location of service, etc.). Our office would be happy to print the letter on university letterhead and sign the letter to verify your service. We have a two-week turn-around policy, so please plan accordingly.