Azusa Pacific University respects your privacy rights and has adopted clear guidelines for all of its departments and offices requiring that information you submit will only be used for the purposes for which you have consented. Azusa Pacific University will never sell, rent, loan, trade or lease your personal information to any third party. We are committed to protecting the privacy and security of your information.
How does Azusa Pacific University collect and use my personal information?
Azusa Pacific University collects and uses your personal information to respond to your requests for information, products and services. Unless we have your consent, your personal information submitted online will only be used or shared for purposes related to your request.
Information You Provide
Azusa Pacific University collects personal information when you:
- Request information about degree programs on our Information Request Forms. We use this information to provide you with program information via mail, phone, and email. Your personal information is used to answer your questions and to contact you regarding your interest in our programs. It is not shared with outside parties.
- Apply to become a student using our online applications. This personal information is collected and provided securely to our Admissions offices. Azusa Pacific University keeps the information you provide confidential and uses it only for purposes related to your request. Upon your acceptance as a student at Azusa Pacific University, the official Student Records Policy governs the use and release of student information.
- Register for events (such as Homecoming or Welcome Weekend) using online registration. Information such as name, email address, phone number, and physical address may be requested. If you pay for event registration online, we may also collect a valid credit card number, expiration date and billing address, which we will use for the purpose of the single transaction only. We may share this information with banks and other entities in the financial system that process credit card transactions, however, it will only be used to fulfill your request.
- Order and pay for products online at our online bookstore. Information such as name, email address, phone number, and physical address may be requested. If you purchase one of our products, we may also collect a valid credit card number, expiration date and billing address, which we will use for the purpose of the single transaction only.
- Contact Azusa Pacific University using online forms with a question or suggestion in which we collect your name, email address and any comments you have. If your question identifies you as a potential student, we may use your contact information to inquire about your continued interest in our programs. For all other inquiries, we only use your information to respond to and/or resolve your question or concern.
- Register for a member account in order to join our online alumni community. Some alumni are automatically registered for a member account (using name and email address). As part of this community, you can choose to share as much or as little of your personal information as you’d like. At all times, you will be given the opportunity to opt out of membership in the community, and at all times you may choose which information, if any, you wish to make available to others in the community. All memberships are screened by the Office of Alumni Engagement, and the ability to search available community information is only provided to registered members. This online community is provided by iModules, an online community service. iModules is obligated to keep information you provide to them confidential and to use the customer information we share only to provide online community services. Visit iModules’ security information page to learn more about how your information is protected.
When accessing Azusa Pacific University websites, we may give you the ability to submit optional information, such as gender, when you plan to attend, and how you heard about Azusa Pacific University. Optional fields are NOT marked with a red asterisk (*), as is the case with required fields. Optional information is requested to help us better understand our clients, customers, and Web visitors. If you have requested that we send you additional information regarding Azusa Pacific University products, services, and events, we may also use the optional information to fulfill this request.
When visitors use our website, Azusa Pacific University may collect technical information that does not by itself identify a specific individual. This information (sometimes referred to as "non-personally identifiable information") may include which pages visitors view on our website, which browser they use to view our website and terms they use to search our website. This technical data is aggregated to provide an overview of the browsing patterns of large groups of unidentified visitors and is used to measure and improve the effectiveness of the Azusa Pacific University website. We do not combine this technical data with the personal information we collect on our website.
Yes: The Azusa Pacific University website uses electronic images known as Web beacons, or clear GIFs to monitor the activity on our website.
The Azusa Pacific University website does NOT use spyware in any form.
Yes: We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. Learn more about this practice and your choices about not having this information.
Does Azusa Pacific University track online activity?
Yes: When you visit and view a page at Azusa Pacific University’s website, that request is logged on our servers with information including the IP Address of the computer that requested the page. Azusa Pacific University uses this data in an effort to constantly improve the value of materials on the website. From time to time, Azusa Pacific University may break down overall usage statistics according to multiple users' domain names, browser types, or IP Addresses by reading information from the “user agent” string (information sent to websites by every user’s browser). We do NOT, however, track the navigational habits of identified visitors. We never tie any personal information you provide to us with navigational information.
Does Azusa Pacific University allow third-party banners?
No: Azusa Pacific University does not allow third-party advertisers or ad servers to post banners on our website.
Does Azusa Pacific University use personal information?
Yes: We use your personal information to fulfill your requests. For example, to respond to your questions, to provide you with information about our programs, to process your registration for events, or to allow you to make purchases through this website. We will not use your information for purposes unrelated to your request.
Does Azusa Pacific University share my personal information?
Azusa Pacific University does NOT sell, rent, loan, trade or lease personal information such as membership data, application information, or email lists to any third party. We treat all information you provide as confidential. Occasionally, we may contract with other companies to provide services on our behalf such as processing event registration, but these companies are required to keep your information confidential and to use it only to fulfill your request.
From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves.
Family Educational Rights and Privacy Act (FERPA)
The university’s registrar maintains copies of the official Azusa Pacific University Student Records Policy, which contains detailed information and procedures with regard to a student’s rights under FERPA. Students may obtain a copy of that written policy upon request to the Graduate and Professional Center: Registrar, Azusa Pacific University, PO Box 7000, Azusa, CA 91702-7000.
Any student alleging failure of the university to comply with FERPA may file a complaint with the Family Education Rights and Privacy Act Office (FERPA), United States Department of Education, 4511 Switzer Building, 330 C Street SW, Washington, DC 20201.
How does Azusa Pacific University secure my personal information?
Azusa Pacific University uses a variety of safeguards to protect your sensitive information from loss, misuse, alteration, or destruction. For example, whenever you send us sensitive information, we redirect you to a secured server to prevent unauthorized parties from viewing any information transmitted to or from Azusa Pacific University during your session at our website. We also only provide access to your personal information to Azusa Pacific University employees and other authorized parties on a “need to know” basis.
For the purposes of this policy, sensitive information is defined to be the combination of name, home address, birth date, and any additional information. Social security number, credit card number, and driver’s license number are always considered to be sensitive information, regardless of the other information submitted. For the purposes of this policy, name and email address in combination are not considered to be sensitive.
Please be careful whenever sending sensitive information to Azusa Pacific University via email. Email is not necessarily a secure means of transferring information.
Do I have choices regarding how my information is used?
Yes: Azusa Pacific University will not use or share the personal information we collect on the website in ways unrelated to the purpose for which you provided the information without first obtaining your consent (opt-in).
If we collect your information and you are not presented with a choice, it indicates that the information you submit will only be used for purposes related to your request. If you do opt in online to marketing or recruitment communications from Azusa Pacific University, you can opt out at any time. If you wish to opt out of receiving communications from us, contact Candi Clark at email@example.com and provide your full name, phone number, and a description of the communications you wish to opt out from. We may need to contact you for further information to process your request. Once your request has been received, we will use every reasonable means to ensure that you do not receive the communications you have asked to opt out from in the future (excluding any mailings in process before your request was received).
Some individuals may have placed themselves on mailing lists maintained by specific departments or offices of the university. The opt-out process outlined here does not automatically remove your name from these decentralized mailing lists. You may need to contact specific departments or offices on campus to remove yourself from their independently maintained lists. Visit the schools and departments page for a list of APU’s academic areas.
Can I alter/update my information?
Azusa Pacific University maintains and updates personal information about current students, alumni, faculty, staff, and prospective students who inquire about our programs. Information that you supply for other purposes (such as event registrations, bookstore purchases, and through email forms) is not maintained after it is used to fulfill your request.
Various departments and offices on campus maintain records of information on the people they serve. If you wish to alter information that is being maintained about you, the following contact information should help you do so:
- For prospective undergraduate students:
Undergraduate Admissions – (626) 812-3016
- For current undergraduate students:
Undergraduate Enrollment Services Center – (888) 788-6090
- For prospective and current graduate and professional students:
Graduate and Professional Center – (626) 815-4570
- For alumni, donors, parents, and friends:
Office of University Advancement – (626) 815-5333
- For faculty and staff:
Human Resources – (626) 815-4533
- For a list of current academic areas, visit the schools and departments page.
General Data Protection Regulation
If you are a current student, student applicant, employee, potential employee, or other individual located in a European Union country, Iceland, Liechtenstein, Norway, or Switzerland and you provide us with your personal data, you are now afforded new widespread privacy rights under the General Data Protection Regulation (GDPR) effective May 25, 2018. Under the GDPR, new higher standards on what is considered the lawful processing of EU data are imposed; there are now more explicit privacy rights afforded to you; and there are now new accountability standards imposed on organizations that collect, handle, store and/or process your data.
Under the GDPR, the moment that we first collect your data, you are now afforded various new privacy rights, including but not necessarily limited to:
- The right to know who decided what personal data is being collected from you and the purpose behind doing so
- The right to know each purpose and legal justification why your personal data is being collected and processed and why collecting and processing it is needed to accomplish the disclosed purpose(s)
- The identity of all third party recipients who are to receive your personal data
- The right to know if your personal data is to be transferred out of the EU
- The right to know how long your personal data will be stored and not to have it stored longer than needed to accomplish the stated purpose
- The right to access, receive or correct your personal data at any time
- The right to have your personal data erased (where there is no longer legal or necessary grounds to process or store your personal data)
- The right to have your personal data transferred to another at any time
- The right to restrict or otherwise object to, the processing of your personal data at any time where your personal data is not accurate, where the processing is unlawful, where your personal data is no longer needed or where there is no longer good legitimate grounds to process your personal data
- The right to easily and conveniently withdraw your consent to the collection, handling, storage and/or processing of your personal data at any time and to complain to us and/or the appropriate EU “supervisory authorities” if you believe any of your rights are being violated
- The right to know if you are being “profiled” or “monitored” or if certain decisions are being made automatically based on your personal data
- The right to know and to have your personal data processed only for the purpose that you had provided explicit affirmative informed consent and not for any other purpose from which was either never disclosed to you or for a purpose which you never provided explicit affirmative informed consent
- The right to know that all of the personal data that was collected, handled, stored and processed was needed in order to accomplish the purpose that you have affirmatively and explicitly consented
The lawful collection and processing of your personal data is necessary for us to perform the service of providing you with further information pertaining to the purpose for which you are voluntarily providing your personal data to APU, and we always seek to provide you with affirmative options so that you may decide if you want us to process your data for a particular purpose. We strive to make certain that all of the data that we request is necessary in order to provide you with our service or to otherwise accomplish the stated purpose. APU may share your data with a third party in order to accomplish the task for which the data was provided. Our third party vendors, like APU itself, are required to comply with GDPR. Further, all of the opt-in consents that are presented to you are intended to fully inform you whether you want us to process your data, the purpose behind processing your data and who, if anyone, we will be sharing your data with in order to accomplish that purpose. If you wish to know the identity of any third parties to which we share data, please contact the Executive Director of Information Services and we will provide you with the requested information.
Please note that if you are an individual located in a European Union country, Iceland, Liechtenstein, Norway, or Switzerland who is under the age of 13, you will not be permitted to submit data, and we will neither accept nor process your personal data. If you are under the age of 18 but age 13 or over, we will not process any of the personal data that you may have submitted to us until we have promptly received the express consent from your parent or legal guardian. If this consent is not promptly provided to us, any data that you may have submitted during the account creation process will be immediately purged from our system in order to make certain that we are not retaining any of your data. Note also that no data about you will be retained by us if you are unable to complete the account creation process or if you decide at anytime that you are withdrawing your consent. If you withdraw a previously submitted consent, we shall also inform all of our relevant partners that your consent has been withdrawn.
Note also that we have put into place with our trustworthy partners and members certain mechanisms of cooperation, communication and agreements so that your EU privacy rights are also honored by our partners and members. Should you decide to lawfully access, rectify, erase, object to or otherwise transfer any of your data that you submitted to us or if you wish to withdraw any one or all of your consents, please send your instruction to The Director for the Center for Global Learning and Engagement and we will review and proceed accordingly.
Please note that if you are an individual located in a European Union country, Iceland, Liechtenstein, Norway, or Switzerland and you have sent to us your personal data unsolicited, after we have completed our review of your communication, we will appropriately delete your communication, including any personal data that may be contained therein, upon your lawful request.
If you have any questions or concerns about your rights under the GDPR or the steps that we have taken to comply with the GDPR, please contact us at (626) 857-2440.
Does Azusa Pacific University have a dispute resolution process?
Yes: Azusa Pacific University provides a mechanism by which you may send us any concerns or complaints regarding our information practices or policies.
Last revision date: September 6, 2018
September 6, 2018: Information relating to the GDPR.
September 28, 2012: Information relating to cookies, web beacons, and online tracking was updated.
Original Effective Date: June 30, 2006
Whom can I contact if I have additional questions or concerns?
Visit the contact information page for a summary of the contact information outlined in this policy and the circumstances under which it should be used.