Frequently Asked Questions
How do I put in a work order?
Any maintenance or furniture work orders can be submitted via home.apu.edu. In the main menu on the left, click on My Resources, then General, then scroll down to Self Service/Campus Stuff, click on Campus Work Order, and follow the directions from there. In the event that the network is down, call the work order line at (626) 812-3002.
Where do new students live?
Incoming freshmen live in one of our four residence halls. Incoming transfers may be assigned to any of our residence halls or campus apartments regardless of class level.
Do male and female students live together?
Smith Hall is the men’s residence hall. Adams Hall is the women’s residence hall. Engstrom and Trinity Halls are coed, with single-gender floors and wings. Only students of the same gender can live in an on-campus apartment together.
What should I bring?
Comprehensive information on what to bring to campus can be found on our Housing Packing List (PDF).
When will I find out where I am assigned and who my roommate(s) will be?
We typically send out initial room assignments during the month of July for fall semester and over Christmas break for spring semester. When you receive your room assignment, it will include the name and contact information for your roommate(s).
How many roommates will I have?
If you live in one of our residence halls, you will have either one or two roommates.
All of our one-bedroom apartments house two students. All of our two-bedroom apartments house four students.
When can I move in?
Make sure you look at the official information when you receive your housing assignment. This is also the day that Welcome Weekend begins.
Some students are required to move in early because they are involved with an athletic team, music group, or other activity that requires early arrival. If you are involved with one of those groups, you will receive information about your arrival date from your coach, director, or the coordinator of the activity with which you are involved.
Where do I go to check in?
Check-in happens in the Office of Housing Services, located in the Engstrom Hall lounge. Review the official information sent with your housing assignment for more detailed information about check-in times.
What can I do to personalize my room?
Removable adhesive putty and other temporary mounting products may be used for decorating as long as no damage results from use. Any damage to walls, doors, or room surfaces will result in a charge and must be repaired by facilities management; students should not try to make repairs themselves.
Rooms may not be painted, nor may the facility be modified in any way. This includes putting up shelves that are screwed to the wall, changing light fixtures or switches, drilling holes in desks or cutting the bottom off your door (all of which have been tried in the past). Nothing may be hung from the ceiling.
What is a loft kit and how can I get one?
A loft kit allows you to raise a bed to create a workspace underneath. One loft kit comes standard for tripled and quintupled rooms. Due to high demand, loft kits are not available for students not in a tripled or quintupled configuration.
How big is my room?
Layouts and dimensions of typical rooms in all living areas can be found in the Living Areas section of this site.
How do I set up utilities?
Visit our How Do I Set Up Utilities? page for more information.
How can I contact the Office of Housing Services if I have more questions?
Phone: (626) 812-3056
What is the difference between Housing Services and Residence Life?
To learn the answers to this question and those below, visit the Residence Life website.
- What is an RA?
- What is an RD?
- Do you have a curfew?
- What supervision do you have in the living areas?
- What are the rules in the living areas?
Can I stay in my room during breaks?
The residence halls close for Christmas break on the Saturday of fall finals week and reopen at the beginning of the spring Welcome Weekend; the halls do not close for any other breaks. The apartments do not close for any breaks.
Who is eligible for campus housing?
Campus housing at APU is reserved for undergraduate students enrolled in at least 7 course units. Freshmen and sophomores are required to live in campus housing. See our housing policies for more information on eligibility and the residency requirement.